Apta

AI-powered customer operations for African SMEs

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Starter

Perfect for solo businesses & small shops

$30/month
  • 300 AI conversations/month
  • 1 team member
  • 1 WhatsApp number
  • 1 GB knowledge base
  • Lead qualification & hot lead alerts
  • Human takeover
  • Basic analytics
  • Self-serve onboarding
Most Popular

Growth

For growing SMEs with a team

$90/month
  • Everything in Starter
  • 2,000 AI conversations/month
  • 3 team members
  • 1 WhatsApp number
  • 5 GB knowledge base
  • Follow-up automation
  • PDF knowledge base upload
  • Daily automated WhatsApp reports
  • Full analytics dashboard
  • Conversation assignment
  • Internal notes & @mentions
  • Canned responses
  • WhatsApp support
Selected

Pro

For established businesses & agencies

$224/month
  • Everything in Growth
  • Unlimited AI conversations
  • Unlimited team members
  • Up to 3 WhatsApp numbers
  • 20 GB knowledge base
  • Daily + Weekly + Monthly reports
  • Broadcast messaging (1,000/month)
  • Data export (CSV)
  • API & Zapier webhooks
  • Google Calendar integration
  • Conversation routing rules
  • Agent performance analytics
  • Ticket & support system
  • Done-for-you onboarding
  • 4hr SLA support

Enterprise

For large organizations

Custom/month
  • Unlimited everything
  • Multiple WhatsApp numbers
  • Unlimited knowledge base
  • Everything in Pro
  • Unlimited broadcast messaging
  • White label (your branding)
  • Custom AI integrations
  • Dedicated account manager
  • Custom SLA agreement
  • Full implementation support
  • Staff training included
  • Invoice billing available

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