Seven integrated modules built to work as one complete customer operations platform.
Answers every enquiry in seconds. Qualifies leads. Detects frustration. Never repeats itself. Remembers every customer permanently across every conversation.
Behavioral scoring based on how customers act — not just what they say. Score velocity, auto-routing, stale lead resurrection, win/loss capture.
Daily role-specific briefings, pattern detection, anomaly alerts, and instant answers to any question about your business.
Follow-up sequences that pause when customers are active, branch based on replies, and personalise with real customer data. Set once. Runs forever.
Every conversation logged automatically. Full customer history, lifecycle tracking, pipeline view, and SLA management — zero manual entry.
Anomaly detection, lost lead analysis, revenue attribution, hourly heatmaps, and agent performance — all with recommended actions.
PDF upload, Q&A pairs, auto-ingest from conversations, document performance tracking, gap detection, and KB health scoring.